Using Mike Harrell to help my grandparents get through the Reverse Mortgage process is one of the best decisions we have ever made! We had so many questions, and Mike always took his time, and answered each and every one of them every step of the way. He was easy to get in touch with, always answered his phone when we called, responded quickly to emails, and even called us to give updates. He was professional, knew the program like the back of his hand, and was up front and honest about the process, the pro's and cons and was candid about whether or not a Reverse was a good fit for them or not. We can't say enough about him or thank him enough for helping us all the way to the very end. We would recommend him to anyone - without question. Thank you Mike!!